Are you using a pull system (kanban) for your Continuous Improvement workflow? When an area of the business is underperforming, does it automatically trigger a series of CI activities that result in a fully resolved issue that is validated by leadership? This might include Root Cause investigation, standard work revision (or creation), re-training, and regular reviews to ensure effectiveness. If not, this video shares some ideas regarding Continuous Improvement Automation that might be the next huge step in your journey.
